Question 1

Can I resell your custom coffee filters in my coffee shop?

Accepted Answer

Absolutely, you can resell our re-usable coffee filters (or any of our products) in your coffee shop, boutique, or anywhere! Current customers mark up coffee filters as much as 500%. Go for it!

Question 2

Are your products machine-washable?

Accepted Answer

Many products are machine-washable, although shrinkage and color leakage can be expected for the first couple of washes. Delicate products include care instructions.

Question 3

Do you ship to Canada and the United States?

Accepted Answer

Yes, we can ship internationally to Canada, the United States, Europe, and elsewhere.

Question 4

How long does order preparation and shipping take?

Accepted Answer

Order preparation time depends significantly on your order and location. Some products may be ready within a few days and ship within a week. Large orders may be ready within a month, and take another few weeks for shipping.

Question 5

Do you make t-shirts?

Accepted Answer

At this time, we do not sew t-shirts, but focus on other specialty fabric products.

Question 6

What if I don’t see the product that I want available?

Accepted Answer

If you don’t see the product you are looking for available below, get in touch, share your vision, and we will let you know if we can make it happen. Our seamstresses love creating new things. We will create a prototype for your review.

Question 7

Are your custom print products expensive?

Accepted Answer

Our custom print products rival the price of similar quality products from popular companies such as VistaPrint, even after adding the cost of shipping. The difference is that we can assure you that our products are relatively eco-friendly and that the seamstresses who prepare your order have uplifting and dignifying employment.

Question 8

How much does shipping cost?

Accepted Answer

Shipping costs will be determined and shared with you when we create a quote. The weight, size, and destination location of the order impact shipping costs significantly. When we send you a quote, it will be all-in: product, import fees, and shipping. Our prices remain competitive for similar quality products, even considering shipping, due to our low costs of production.

Question 9

What is your minimum order quantity?

Accepted Answer

No minimum order quantity!

However, costs will be calculated accordingly for custom products, with bigger discounts for larger orders. Small orders of lightweight items (ex. Fewer than 50 coffee filters) may have prohibitively high costs for international shipping. Larger items (ex. tapestries) can be prepared and shipped individually.

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